As India’s eCommerce Booms, CEO Kaushal Sharma Shares How ShipClues is Scaling Last-Mile Delivery Solutions
The e-commerce business in India is growing, but the real trouble starts after the order is placed. Delivering a package to the customer’s door on time and reliably, also known as “last-mile delivery,” is often the most expensive and difficult part of the process.
ShipClues CEO Kaushal Sharma saw this problem firsthand while working with high-growth digital brands. By bringing trustworthy courier partners together on one platform, he established ShipClues to remove all uncertainty from shipping. He aimed to help businesses enhance their delivery layer to increase trust, reduce returns, and accelerate expansion. What started as a logistics fix is now powering smarter commerce at scale.
Why Last-Mile Delivery Is Still India’s Biggest eCommerce Roadblock?
Last-mile delivery is often a problem for small and medium-sized eCommerce brands. What should be a benefit turns into a fight every day. Sellers have to deal with a lot of different courier accounts, and each one has its own set of problems with costs, PIN code limits, and reliability. What goes on? High return-to-origin (RTO) rates can cause tracking to be uneven, deliveries to be missed, and margins to be even lower than they already are.
The issue is even more acute in Tier 2 and Tier 3 cities, where support is limited and courier coverage varies widely. While large marketplaces are able to handle this complexity, independent sellers are left to fend for themselves in a system that is broken and fragmented.
Our CEO, Kaushal Sharma, observed this gap early on. Hence, with the right combination of technology, strategic partnerships, and a clear understanding of what sellers truly need, this is exactly the problem he set out to solve with ShipClues.
How Shipclues Simplifies Last-Mile Delivery for eCommerce Brands?
To remove chaos from shipping, Kaushal Sharma built ShipClues with one mission: to help sellers grow with ease through a courier aggregator that makes logistics simple and reliable.
One Platform, Multiple Courier Partners
We kept it simple, just one login gets you all the top courier options. To save you time and effort, we consolidate all of your contacts and accounts into one location.
Smarter Courier Matching with Built-In Intelligence
Whether speed, cost-effectiveness, or pin code coverage are the top priorities, Kaushal Sharma made sure the ShipClues courier matching engine automatically chooses the best delivery partner for every order. No more guesswork. Just smooth, reliable last-mile delivery, no matter your business scale.
Easy Order Management and Tracking Dashboard
At ShipClues, Kaushal focused on keeping things simple. Well, we made sure sellers can find what they need without digging around. From real-time tracking to simple order tools. it’s all there, clear and ready. Fast, easy, and built to make selling feel less like a chore.
Support for Growth-Stage Sellers
To help small teams, whether new or growing fast, Kaushal Sharma built ShipClues for them. It is not necessary for sellers to have technical knowledge. Just choose your preferred courier, connect your store, and start shipping with confidence.
What Drives Our CEO’s Vision for Smarter Last-Mile Delivery?
Kaushal Sharma says that logistics should help things along, not get in the way. And he built every part of ShipClues based on this belief. As one of the most reliable eCommerce courier partners, we want to make last-mile delivery easy, clear, and scalable for brands that are growing.
Kaushal has always worked to make things easier, build trust, and help businesses run smoothly without needing a lot of people to handle logistics. He bases his approach on talking to sellers and helping them with the problems they really have. We don’t make changes to our services, workflows, or partnerships based on trends or guesses. We only do what works on the ground. That is what makes our platform, ShipClues, useful, relevant, and seller-first.
About Our Company
ShipClues is a technology-driven logistics platform designed to simplify shipping for e-commerce businesses of all sizes. Our platform, established by Kaushal Sharma, brings together multiple courier partners, allowing sellers to ship more intelligently, reduce RTOs, and expand faster without the operational hassles that hinder businesses.
